Shipping Policy for Wurgilnõ Big Cartel Webstore
Effective Date: 30/06/2023
Thank you for choosing to shop at Wurgilnõ! We appreciate your business and aim to provide you with an exceptional shopping experience. This Shipping Policy outlines important information regarding the shipment of your orders from our Big Cartel webstore. Please read this policy carefully before placing your order to understand our shipping procedures and policies.
1. Processing Time:
- Orders are typically processed and prepared for shipment within 3 to 5 business days from the date of purchase.
- During peak seasons or promotional periods, processing times may be longer. We will provide notice of any such delays on our website or through email communication.
2. Shipping Methods and Carriers:
- We offer multiple shipping options to accommodate your preferences and requirements.
- Our standard shipping options include standard ground shipping.
- We work with reliable shipping carriers to ensure the safe and timely delivery of your orders. The carrier used will depend on various factors, including the destination and the shipping method selected.
3. Shipping Destinations:
- We currently offer shipping within most regions in the world.
- Please note that certain products may have shipping restrictions due to their nature or legal requirements. We will notify you if any such restrictions apply to your order.
4. Shipping Fees:
- Shipping fees are calculated based on the total weight of your order, the shipping destination, and the selected shipping method.
- The applicable shipping fees will be displayed during the checkout process before you complete your purchase.
5. Tracking and Delivery:
- Once your order is shipped, we will provide you with a tracking number, if available, via email.
- You can use the tracking number to monitor the progress of your shipment through the carrier's website.
- Estimated delivery times will vary depending on the shipping method and destination. Please note that these are estimated times and actual delivery may be subject to unforeseen delays beyond our control.
6. Customs and Import Duties:
- For international orders, customs and import duties may be imposed by the destination country.
- Any additional charges related to customs clearance are the responsibility of the recipient.
- We recommend contacting your local customs office for more information regarding applicable fees and regulations.
7. Order Modifications and Address Changes:
- Once an order has been placed, we cannot guarantee that modifications or address changes can be accommodated. Please review your order carefully before submitting it.
- If you need to make any changes, please contact our customer support team as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made.
8. Lost or Damaged Shipments:
- We take great care in packaging and preparing your orders for shipment to minimize the risk of loss or damage.
- However, if your shipment is lost or damaged during transit, please contact us immediately so that we can initiate a claim with the shipping carrier and assist you in resolving the issue.
9. Returns and Exchanges:
- For information regarding returns, exchanges, or refunds, please refer to our Return Policy.
10. Contact Information:
- If you have any questions, concerns, or require further assistance regarding our shipping policy, please contact our customer support team at wurgilno_at_thecurseofyig.nl.
Note: This Shipping Policy is subject to change without prior notice. Please refer to the most recent version available on our website or contact us directly for any updates or clarifications.
By placing an order on our Wurgilnõ Big Cartel webstore, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Shipping Policy.